New Code of Practice requirement for public sector workers
Pub Date
Employment Law
Cabinet Office

A new statutory Code of Practice on the English language requirement for public sector workers has been published by the government. The Code supports the new duty, contained in the Immigration Act 2016 and not yet in force, for all public authorities to ensure that their employees in customer-facing roles speak fluent English to an appropriate standard, or alternatively fluent Welsh in Wales. 

The Code contains practical guidance on the standards and practices expected of public authorities when complying with their legal duty under the Immigration Act. The intention is that there will be a common sense approach to meeting the public’s reasonable expectation to be able to speak English when accessing public services.

The government intends to bring the statutory provision into force in autumn 2016.